Contact us with details of your requirements and preferred dates of the activity or course you are interested in. We will then confirm if the dates are possible and provide information regarding venues, equipment and cost. We will then send you a booking form and ask you to complete it once you have read and accept our terms and conditions. You can either email it back to us or bring it along on the day of your activity or course. We will require a mobile or alternative phone number. Depending on the particulars of your activity or course, we may also ask for details of where you are staying. If you have a block of days and want to choose the best weather and conditions we will try and be a flexible as possible.
Please make sure you have all the equipment you require for your activity or course and inform us if you require anything additional. All technical equipment and hardware are generally included in your booking. Food, transport and accommodation are not included but can be arranged at an additional cost. If you have any doubts or questions, please contact us.
Once all of the particulars of your activity or course have been finalised, we will ask for a deposit of 30% using PayPal (a Business PayPal invoice will be sent which can be paid with a credit or debit card, regardless of whether or not you have a PayPal account). In some circumstances, a mutual agreement to make full payment on the day of the course or activity could be made. We can accept full payment using Business PayPal with your credit or debit card. We will also accept cheques.
If you need to cancel your booking please contact us as soon as possible. In exceptional circumstances, we may have to cancel due to adverse weather, illness or unforeseen situations. Courses and activities that require a minimum number of bookings to run may be cancelled if the minimum number is not met. We will do everything we can to re-arrange a booking for another date that suits you. You can view our full terms and conditions here. If you have any questions, please don’t hesitate to contact us.