Adventure Hunter (“Adventure Hunter,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website or engage with any of our services. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR). By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
We treat all information provided to Adventure Hunter as confidential. However, for safety management purposes, booking forms / parental consent / medical forms may be shared with designated Adventure Hunter personnel or emergency services in the event of an emergency.
Adventure Hunter is required to collect completed parental consent/medical forms for all young people under the age of 18 before they participate in any of our activities and services. We are legally obliged to retain these forms on record for 10 years, after which they will be securely destroyed and deleted from our systems.
For bookings made by schools, Adventure Hunter requires the sharing of completed parental consent/medical forms for students under the age of 18 with our allocated staff team. Schools may utilise our provided parental consent forms or submit their equivalent forms containing the necessary information. Adventure Hunter will securely retain and manage these forms in compliance with GDPR.
When you contact us via email, website contact forms, or telephone, we may collect your email address, name, and relevant details of the communication. If you engage in any of our services, such as courses, activities, or private guiding, we may collect personal contact information, emergency contact details, and relevant medical information through a booking form hosted by Jotform. You have the right to request the permanent deletion of this information after your booking ends.
Adventure Hunter does not sell personal information to third parties for marketing purposes. However, we may share your booking form with subcontractors (freelance instructors) engaged to deliver services on our behalf, with the understanding that they will destroy or delete the information after the booking is complete. In the event of a medical emergency, relevant information may be shared with emergency services.
If you engage our services, we will send you an invoice containing your name, address, and our payment details. We accept payments via bank transfer (BACS), PayPal, cash, and cheque, and do not retain further payment information or bank details. We use a hosting service “FareHarbor” for all online bookings and any online payments are made through this and are subject to their Privacy Policy.
We may capture photographs or video footage during your booking for marketing or website use. If you do not consent to the use of these images, please notify us promptly.
We use a minimal number of cookies and may utilize Google Analytics for anonymized tracking data. By continuing to browse our site, you consent to our use of cookies. You can adjust your browser settings to block cookies, although this may limit access to certain parts of our website.
You have the right to access personal information we hold about you by making a Subject Access Request (SAR). To initiate a SAR, please email us with “Subject Access Request” in the subject line and provide evidence of your identity. We will respond to SARs promptly and may request additional information to verify your identity.
We employ physical, electronic, and managerial measures to safeguard the information we collect and prevent unauthorized access or disclosure.
Any updates or changes to this Privacy Policy will be posted on our website and, where appropriate, communicated via email. Please check this page regularly for updates.
Please note that while we strive for accuracy and completeness, we cannot guarantee that our website will be free from errors or omissions.
